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General conditions

Alpenblick Rules for Harmonious Vacation Fun

Exceptional situations require derogations and therefore have we have changed our cancellation and deposit conditions until further notice:

New 360 ° all-round carefree package booking and cancellation conditions !!!!
Book carefree, cancel free of charge

Book today, pay no deposit and no cancellation fees!

You don't want to miss out on your mountain vacation, but because of the current situation you doubt whether a hotel booking makes sense at the moment? It does. If you book your holiday with us at the Dolomites.Life.Hotel.Alpenblick, you don’t have to pay any deposit (from September 1st 2020 to November 30th 2020) and you can cancel the booking free of charge * in the following situations. (This deal only applies to direct bookings on the hotel's website and not via other booking portals.)

We hope for your understanding that, for organizational reasons, we will approach you again 21 days before the start of your holiday and request a deposit of 30% with a minimum of EUR 300.00
For short-term bookings (less than 21 days), we allow ourselves to require a deposit in the moment of the reservation.

For reservations in the period from December 20th, 2020 to January 6th, 2021 and from February 13th, 2021 to February 21st, 2020 we will ask you for the deposit 40 days in advance.

Possible events for a free cancellation (reservations made from September 01, 2020 to November 30, 2020) are* :

- the government of your country of origin issue a travel warning for South Tyrol
- the government of your country of origin prescribes quarantine after a holiday in South Tyrol
- borders should close

you can cancel your booking free of charge. Deposit already paid will be refunded.

Attention! Free cancellations are for example not possible in such cases:
- Health reasons / own illness because of COVID-19 / accident etc. (just for such cases it is recommend to make a travel insurance)
- Private reasons
- any other reasons
In all these cases, our cancellation conditions apply

The unexpected often comes. Insure your holidays with our travel cancellation insurance to avoid cancellation costs ....... "until today we have never been sick" or "we have been going on vacation for 20 years and we have never taken out insurance", such justifications unfortunately do not protect you!
  • Our prices quoted are per person per night and include our „3/4 Feel-Good Board“. They do not include a local tax which should be payed on departure from 1.1.2014 and amounts to Euro 2.50 per person per day, aged 14 years and over.
  • Your room is available for you from 2 p.m. on the day of arrival. On the day of departure we kindly ask you to vacate your room by 10 a.m. 
  • Late check-out till 6 pm is possible on request, paying a surcharge of 50% of the room price. If you want you can use our wellness area with swimmingpool on the day of departure until 6 pm, included afternoon snack, for 35.00 Euro per person. 
  • For a short stay of less than 3 nights we charge an extra fee of 10% per person per night. 
  • Reduced children’s prices only when staying in parents’ room with extra bed. 
  • Dogs: we love them, but please accept our decision to not allow pets in our hotel.
  • Desired rooms: please respect that it is not possible to book specific room number. 
  • We do not give reduction for not-taken meals and other included services that have not been use. 
  • Non-smoking: in accordance with Italian law, smoking is not allowed in our hotel. 
  • Booking cancellation: doesn’t sound pleasant and is indeed uncomfortable for you – and for us. You can cancel your reservation without charges by submitting a communication in written form till 30 days before arrival date (we won’t return you the deposit). In case of cancellation less than 30 days to 10 days before arrival the fee is 70% of the total amount. The last 10 days the fee is 100% of the total amount. Should a booked stay be delayed or prematurely broken off, you would have to pay the whole amount if it is not possible for us to rent the room. To avoid this unpleasant situation, we recommend you to subscribe our trip cancellation insurance, with which you will save any cancellation expenses.  For more information don't hesitate to contact us. HERE you can go directly to the travel cancellation insurance

  • Booking: it is completed with a payment deposit of 30% with a minimum of EUR 300.00 You can pay the deposit with credit card on our website or, alternatively, make a bank transfer to Südtiroler Sparkasse, Filiale Sexten: IBAN: IT 82 T060 4558 9100 0000 0104 000 - BIC: CRBZIT2B079. 
  • You can settle your hotel bill in cash or via credit card (except Diners and American Express). Cheques are not accepted.
  • Prices and programmes are subject to alteration. 


Send an online inquiry or book your room directly

Send us a non-binding request or book your holiday directely online